Testimonials

"Their ad on Cycletrader led me to MR Motorcycles and the Burgman Scooter I wanted at the right price. The purchase process was simple, easy and professional. There were some issues with the bike after the sale that another shop might have walked away from but everything was taken care of. Very much appreciated. Good people to do business with. I can easily recommend this dealership."

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Phil Wilder - North Augusta, SC

"I come to MR looking to purchase a bike and was fortunate enough to be greeted by Tom. Tom is not your typical salesman that will bombard you with useless questions and and follow you around the showroom telling you why you should buy this or that, instead he gave me room to look around with no pressure and decide what bike was right for me. I found the bike i wanted within a hour of looking and decided i had questions about reliability, finance,,and service on the particular machine i had chosen we sat down and he covered everything from A to Z on all my questions and he didn't need to have other people come over and explain the different categories of my questions, he is very knowledgeable of his job and it shows. Hands down the best buying experience i have had in a long time. I have kept in contact with him on service and parts for my bike and i can honestly say great customer service dose not stop after your purchase is completed..Thanks Tom...."

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david caulder - hendersonville, NC

"I drove 235 miles up from Ga. to purchase a used 2000 Honda Goldwing. The bike has been trouble free and everything as advertised. Marshall, Tony, JT and Travis were all great. MR Motorcycle treated me very well and I would definitely recommend them to anyone."

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Paul Burkett - LaGrange, GA

"I would like to thank Travis in the Parts Department. As a business owner, I would be happy to have a employee like Travis that takes the time to satisfy his customers. Thanks from Frank S."

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Frank S. - XX

"Service department - the guys are very professional and happy to actually have a conversation, answer any questions and the service is fast and done right. Parts department - the same friendly attitude with a mind set on whatever budget you may be working with. Accessories department - again, great staff willing to make clear what you get for your money with any product. Management - the store manager spent about a half an hour searching the inventory for a part that was not stock for my bike. Even the trainee was impressive. I don't give good reviews unless warranted. Oh! I almost forgot the clincher; COFFEE."

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William C. - Asheville, NC

"We purchased a new Polaris ETX for my wife today and MR Motorcycle made it one the best experiences that I've ever had. From the initial telephone calls with Bob to the final "thank you", we were floored. Much thanks to Bob, Brittany, and Greg for making today a special memory for my wife and I. Thank you and we'll see you all again soon!! -Brad & Stephanie Johnson"

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Brad Johnson - Simpsonville, SC

"Recently we brought our Yamaha Viking in for routine service at MR Motorcycle of Asheville. It was an entirely pleasant experience. Steve and Alex in the Service Department were exceptionally informative and helpful. At a time when in many places service standards have slipped to the point of treating customers as afterthought, these fellows convey that they care about their customers and the products the dealership represents. Its the old fashioned way to earn positive feedback and guarantee return business. Well done."

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Anonymous - Saluda, NC

"Went in for what I thought was a tire problem and turned out the rear differential on my Wing had leaked out all the lubricating oil and the bearings and race were getting chewed up into slivers. Steve on the the service desk went out of his way to get me options to help save me money and we ended up getting a used differential which probably saved me tons of money. Randy, the mechanic, also showed and explained the problem in the differential. what could have been a dangerous situation was diagnosed and repaired in less time than I figured it would take. We've been coming to Western NC for the past three years and I've made sure to plan my stops around Asheville so that when I need service, I go to MR Motorcycle."

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Anonymous - New Bedford, MA

"I had an appointment today (Sept.6, 14) to have my bike serviced.Steve was very helpful, and Chris did a great job!!!! While I was waiting for the service to be completed, I was in the store looking for a new helmet.Roxanne was very helpful and knew the product well, helped with correct fitment.And when they didn't have the exact model, she ordered the one I wanted.Excellent customer service!!!! Highly recommend!!!"

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Carl Osen - waynesville, NC

"While a friend and I were traveling on Suzuki motorcycles from Boston MA down the Blue Ridge Parkway to Cherokee NC I broke down exiting the parkway at mile 388. We came upon MR Motorcycle. Alex and Steve from the service department were a big help. They evaluated my issue, ordered the parts I needed, told us where we could stay for the night, had the parts flown in and got me back on the road in less that 24 hours. I cannot say enough great things about their professionalism and helpfulness. I highly recommend MR Motorcycles."

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Rick Haley - Somerville, MA

"I am from Oshawa Ont. Canada. My wife and I left home on July 15th on our Hayabusa, riding 2-up and pulling our 1 wheel trailer to travel to Snow-Shoe West Virginia for the Road-Runner magazine 4 day convention. On Sunday July 20th we left there and traveled to Wytheville Virginia and spent 3 days there riding the back of the dragon and a few other day rides. The morning of the 23rd I noticed my rear tire was getting pretty worn out so I was able to contact Steve at Mr. Motorcycle in Ashville N.C. who is in charge of service. Steve without any issues said that he had a set of tires that I run on the Hayabusa in the shop and if I could make the 150 mile ride down to Ashville he would get me in as soon as I got there. I also decided while the mechanics had the wheels off I would have new sprockets, chain and brake pads all installed. I could have gotten another 1000 miles out of these parts but I was totally impressed with this dealership that I decided that If Steve had these parts also I would get the work done now. I don't as a rule let anyone work on my Hayabusa other than my mechanic back here at home but Steve said all the technicians in the shop were excellent guys and that whoever was assigned to do the work on my Hayabusa would perform an excellent job. Well, Steve was right. All the work done was performed by Brad and I have had absolutely no issues. Great job Brad. I left Ashville after riding day trips from there for 2 days after all the work was done and since arrived back home here on August 1st with 3,000 kms on the Hayabusa since Mr. Motorcycle did the work on my Hayabusa and the Hayabusa runs great. It is awesome to know when you are in some-what of a problem while traveling that if you are anywhere near Ashville NC. you can depend on Steve and the guys at Mr. Motorcyle to help you out and get you back riding. Thank-you Steve, Brad and all the staff. Don Martin"

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Don Martin - Oshawa, ON

"I just returned home from the American Voyager Association International Rally in Asheville. I had a good time there and enjoyed the 8400 mile plus ride crossing the U.S. and back with the Northern California Voyager team. I had a need to remove my center stand at MR Motorcycle before heading out to Hwy 29 and "The Tail of the Dragon." Steve Babb, in the Service Department, took me in at 3:30 in the afternoon without an appointment and the mechanic, Randy Lingi, quickly put me at ease charging me only 1/2 hour of labor. I was immensely impressed with this dealership. Thanks to you and all of the nationwide support Kawasaki affords me and my 1994 Kawasaki Voyager XII and to Kawasaki for building a reliable machine for letting the "Good Times Roll.""

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Joel Colletti - CA

"After making two trips trying to get Battery Tenders and new batteries from winter dead, I found myself at home needing another Battery Tender and two small screws to ride tomorrow. To my great surprise, Lee brought a replacement Tender and the needed screws to my house...special delivery. Wonderful customer service from a stellar parts department. Thanks guys Joe Wynne"

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Joe Wynne - XX

"I have just returned home from a delightful trip to your "neck of the woods" where I was able to enjoy several trips on my 2005 Yamaha V-Star 1100, thanks in no small part to the wonderful service and help I obtained from your fine establishment. I had suffered a flat rear tire on my bike just before I was going to ride "The Dragon" and the Blue Ridge Parkway with my brothers. This was our first family motorcycle trip and I was looking forward to it with great enthusiasm. I had called several places, but your facility was the only one who could accommodate me on such short notice. Alex Brown was very helpful and ensured my satisfaction by suggesting a better tire than I was originally looking for. The service was very, very good and under the circumstances, the price was very reasonable. I did some shopping while I was waiting and found your showroom to be well-stocked and had some items I had been searching for. Again, the prices were reasonable and the service by Julia Potter was friendly and helpful. Again, thanks to everyone and especially those mentioned. You made my "debacle" less agitating and the rides turned out great! I hope to see you guys again for a "friendly" visit rather than an emergency repair. Take care!"

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Bruce Conway - Beaufort, NC

"I recently embarked on my first long distance ride on my CBR 600 with my dad and some friends that make the trip through Tennessee, North Carolina and Virginia every year. Our first stop was in Asheville, where they always stop at MR Motorcycle. I had started out with a backpack to haul my stuff but quickly decided that was not going to work. So I wanted to look at saddle bags at your shop. There was a great selection, but I have an aftermarket dual exhaust that is right under my tail that didnt work with the saddlebags. So your guy Travis started bringing out other options, and went out of his way to help me and find one that I liked and that worked with the bike. So I ended up with an Ogio tail bag that I absolutely love, and it made the ride much better than the backpack would have. Travis went above and beyond providing outstanding customer service and help. I had an outstanding experience at MR Motorcycle thanks to Travis!!"

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Lindsay Waydick - Wausau, WI

"I stopped in after going to another dealer in Asheville (which was a total waste of time). The sales staff is very friendly and easy to deal with. I was trading a cruiser for a dirt bike for my son and left very pleased. I will definitely make the 70 mile drive again for future purchases."

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Rusty Sells - Johnson city, TN

"I want to thank Scott for having all those helmets in stock. It was great being able to see each helmet side-by-side and being able to compare the fit of each. I actually like the Shoei and Scorpion graphics better than the solid of the Arai. But, the Arai fit me the best, so that is what I purchased. Roxanne was a great help and made me feel confident that she would fit me correctly. Please tell her I appreciate her patience and all the time she spent with me. You two have been great to deal with and have won me and my two buddies over as customers even though we are more than 200 miles away. I'm going to keep your email address and will contact you in the future when I am ready for another major purchase."

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Mike Thornton - Macon, GA

"Hello, My name is Russel. I own a 2005 Honda Rune. I recently was on a trip to the NC and TN mountains when we noticed I had a flat rear tire. A neighbor at a nearby cabin had a compressor and we were able fill the tire with air and then ride to MR Motorcycle. While there I was treated with respect and made to feel as if my predicament was a major concern and even though busy with normal operations I was in and out of your establishment in under 2 hrs. This is about the 4th time that I have had direct or indirect contact with your place of business. I want you all to know that I appreciate many things about MR Motorcycle: *Your friendly! *You treat people well and with a smile *Even though your busy, you take time with the people you serve. *You make suggestions and try to help and genuinely act concerned. *You recognize that your area has a lot of travelers from all over and *Your very willing to help them get back on the road as quickly as possible. *Your prices seem fair. All this adds up to a warm feeling of friendship after I leave your place of business and it makes me want to come back and to recommend you to people in passing and in conversation. I just want you to know that you are appreciated and that I for one enjoy knowing your there. Thank you for your service . I would like to especially thank Julia and Alex for their cheerful and helpful attitudes and personality while helping me. Your business is a better place because of these individuals. THANK YOU MR MOTORCYCLE"

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Russel Mcneil - Charleston, SC

"Scott in accesories was very patient and helpful. I wanted to buy my son a camouflage helmet for his birthday and he went above and beyond to assist me in my selection."

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Kimberly Kite - Old fort, NC

"I was a first time ATV buyer and not really sure of what I wanted. The Sales staff was very helpful with talking to me and figuring out what I wanted and needed. I bought two Polaris that day and have been very happy with both machines. We had a little mix up with the accessories (was given the wrong contact phone number). But, MR stuck with me until we figured it out and I got what I needed. I have nothing but good things about this organization and would highly recommend their sales and service to anyone."

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Carey Fortune - Old Fort, NC